Privacy Policy

The controller responsible for processing personal data collected through the website https://kliniqo.es is Kliniqo, based in Valencia (Spain), with contact email info@kliniqo.es.

Kliniqo is a technology company dedicated to developing an ecosystem of SaaS solutions and cloud software for clinics and professional practices.

We process the personal data that users provide through:

• The website's contact and information request forms.
• Requests for a commercial demo of our digital products.
• Communications by email or support channels.

The data typically collected includes: name, clinic or organization name, email address, phone number (optional), message, and product of interest. We do not request special categories of data through the website.

• Handling inquiries, information requests, and demo requests.
• Managing the business relationship and sending proposals about our SaaS solutions.
• Sending communications related to products contracted or requested.
• Complying with the legal obligations applicable to Kliniqo.

Processing is based on:

• Consent given by the user when filling out the website's forms (Art. 6(1)(a) GDPR).
• Performance of a contract or pre-contractual steps requested by the data subject (Art. 6(1)(b) GDPR).
• Legitimate interest of Kliniqo in responding to inquiries and maintaining business communication (Art. 6(1)(f) GDPR).
• Compliance with applicable legal obligations (Art. 6(1)(c) GDPR).

Data will be kept for as long as the relationship with the user is maintained and, subsequently, for the periods legally required to address any liabilities arising from the processing. Requests that do not result in a business relationship will be deleted after a reasonable period.

Kliniqo does not transfer personal data to third parties, except where legally required. To provide the service, we may rely on technology providers (hosting, email, analytics, and communication tools) that act as data processors under contract and in accordance with the GDPR, located preferentially within the European Union.

Under the GDPR and Spanish data protection law (LOPDGDD), users may exercise their rights of access, rectification, erasure, objection, restriction of processing, and portability, as well as withdraw any consent given.

To exercise these rights, you can contact us at info@kliniqo.es, indicating the right you wish to exercise. You also have the right to file a complaint with the Spanish Data Protection Agency, the AEPD (www.aepd.es).

Kliniqo applies reasonable technical and organizational measures to guarantee the security, confidentiality, and integrity of personal data, taking into account the state of the art and the nature of the processing.

Kliniqo may update this policy to adapt it to regulatory or service changes. The current version will always be available at https://kliniqo.es/privacidad (Spanish) and https://kliniqo.es/en/privacy (English).